What devices and operating systems are supported by the Finalyst app?
The Finalyst Dashboard is optimized for use on tablets and desktops, while the Finalyst mobile app is compatible with both iOS and Android devices. To ensure the best user experience, make sure your device is running the most up-to-date operating system version.
Is my clients' data secure on the Finalyst app?
Yes, we take data security very seriously. All data is encrypted both in transit and at rest, and we follow industry best practices to ensure the highest level of protection.
Do I need an internet connection to use the Finalyst app?
Yes, an internet connection is required to use the Finalyst system. This ensures seamless data syncing, access to all features, and real-time updates while working on your clients' financial plans.
How often are updates released for the Finalyst app, and do they incur additional costs?
We regularly release updates to enhance the app's functionality, fix bugs, and ensure compatibility with the latest devices and operating systems. Updates are included in your subscription at no additional cost.
Where is Finalyst currently available?
Finalyst is currently exclusively supported in Malaysia. As we continue to establish a stable presence within the Malaysian market, we plan to expand our services to the international market, broadening our reach and accessibility. If you have any interest or inquiries about our availability in other regions, please feel free to email us for further information.
Is there a user manual or tutorial available to help me get started with the Finalyst app?
Check out the Finalyst YouTube page for comprehensive tutorials and guides to help you make the most of the Finalyst app. If you have a group of users, feel free to email us for a live demo or tutorial session, and our support team will be happy to assist you.
Can I use the Finalyst app on multiple devices with a single subscription?
Yes, your Finalyst subscription allows you to access the app on multiple devices. Simply log in with your account credentials on each device, and your data will be synced automatically.
How do I upgrade my subscription plan?
To upgrade your subscription plan, simply log in to your account on our website and navigate to the subscription management section. Follow the prompts to select your desired plan and complete the process.
Can I cancel my Finalyst app subscription at any time?
Yes, you can cancel your subscription at any time. Once canceled, your account will remain active until the end of the current billing cycle, and you will not be charged for subsequent periods.
How do I get technical support or assistance with the Finalyst app?
Our support team is available to help with any questions or issues you may encounter while using the Finalyst app. You can reach out to us through our website's contact form, or by emailing support@finalyst.app
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Embark on the path to financial planning excellence by signing up now. Our dedicated team is ready to assist you every step of the way.
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